FREQUENTLY ASKED QUESTIONS

 

 

I have only 5GB/day allocated traffic but you advertise unmetered.

To prevent abuse, default daily quota is 5GB (5000MB). If you need more just contact us.

 

Is there a way to create subdomains for my domain?

Go to the same form for domain registration (on the same server) and register subdomain.domain.com, without www in front.

 

Can I use .htaccess or other dot file?

Yes, but it will have effect only under subdirectories.

http://yoursite.6te.net/.htaccess - will NOT work

http://yoursite.6te.net/some_dir/.htaccess - will work

Please note that dot files are invisible with normal ftp programs except our web-ftp utility.

 

Do you support "url rewrite" (mod_rewrite module)?

Yes, mod_rewrite is enabled and you can use it with .htaccess, but it will have effect only under subdirectories.

Please note that dot files are invisible with normal ftp programs except our web-ftp utility.

 

How to get full email support?

ONLY domain owners get full email support, for all others only php mail() is available. Read the tutorial.

 

I can't upload files with special characters.

Filenames with special characters  ~@#$%^* or unicode are not allowed. As well, you will not be able to upload files under directories with special characters.

 

Do you offer Frontpage support?

No at this moment.

 

Can I have more than one account?

Yes but do not abuse.

 

What is the path to my site?

/home/vhosts/youraccount

youraccount = yourchoice.6te.net (example) or www.yourdomain.com

 

Please send me again ftp details.

Depending on server, for "ftp host" use:

orgfree.com

6te.net

ueuo.com

freetzi.com

 

username/account: you.freetzi.com you.orgfree.com or you.6te.net or you.ueuo.com or you.freevar.com or you.freeoda.com or www.yourdomain.com

 

What nameservers to use?

When you create the hosting account for domain, nameservers will be displayed. They are different, depending on server where your account is hosted.

ns1.orgfree.com and ns2.orgfree.com

ns1.freetzi.com and ns2.freetzi.com

ns1.ueuo.com and ns2.ueuo.com

 

I don't know how to create my database.

Log in to Account Manager then hit 'Create DB' button.

 

I uploaded the files but my site displays your default file.

Upload an index. Valid index files: index.html index.htm index.shtml Index.htm Index.html default.htm default.html home.htm home.html

Our servers have Linux and file name is case sensitive. So, InDex.htm or index.HTM is not the same with index.htm.

 

My site is not working correctly, it's full of 404 errors and broken images.

First, check if the path to the file(s) is correct.

Second, file name is case sensitive. Image.gif is not the same with image.gif or image.GIF. These are 3 different things.

Because of hotlink protection you are unable to view uploaded images with direct access. You can view images only if you insert them on web pages or if they are linked within the same account.

 

I encounter many errors, the script say to change file permission.

You can change file permission with your ftp client, in most cases click on Properties.

Also, you can do that with our control panel <---account manager. Click File Manager, select the file and click Set Permission.

 

How to upload my site?

The best solution is a ftp program, check our tools. But you can try File Manager as well <--- via Account Manager.

 

What Type Of Content Is Allowed?

Licensed/legal content only. Adult content is forbidden as well!

 

My site was suspended or deleted. Why?

Please read our terms carefully. We only delete accounts on terms infringement.

For small problems account can just be suspended. Contact us if your account display a forbidden error page to find out what was the reason.

Suspended accounts can be restored as soon as issue is solved.

Deleted accounts can't be restored, so don't ask!

 

My domain is not working.

If you already own the domain, just point it to our nameservers and create the account. Propagation can take few minutes up to 48 hours.

Domain is not free! To register a domain please go to

http://domains.protonhosting.com/

 

I'm allowed to add my own ads?

Yes. However, sites with excessive ads are not allowed for ad-supported service. But for just $1/month you can host any site.

 

I lost my password. How can I recover it?

Depending on server where you're hosted use:

http://www.orgfree.com/cgi-bin/forgotpw.cgi

http://www.6te.net/cgi-bin/forgotpw.cgi

http://www.ueuo.com/cgi-bin/forgotpw.cgi

http://www.freetzi.com/cgi-bin/forgotpw.cgi

 

Do you have file restrictions?

All files are allowed for upload but web server will not support all of them. You will see a warning for non-supported files (e.g. asp, pl, cgi)

There is a 10 MB file size limit for ftp upload.

 

If you still have problems, contact us. We will respond you ASAP.

 

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